Privacy Policy

WellFemme Pty Ltd respects your privacy and is committed to
protecting personal information in accordance with the Privacy Act
1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how personal information may be
collected, used, disclosed and stored in connection with the
WellFemme Preferred Provider Directory.

1. Information We Collect

We may collect personal information, including:

  • names,
  • contact details,
  • provider business information,
  • qualifications and professional registrations,
  • areas of clinical interest,
  • referee details,
  • website and social media links,
  • user enquiry information,
  • website analytics,
  • IP addresses,
  • browser/device information,
  • and communications submitted through the Directory.

Sensitive health information is generally not intended to be
collected through the Directory itself.

Users should avoid submitting confidential medical information
through general enquiry forms unless specifically requested.

2. How We Use Information

We may use personal information to:

  • operate and improve the Directory,
  • assess provider applications,
  • verify provider information,
  • display provider listings,
  • facilitate enquiries and bookings,
  • provide administrative support,
  • communicate with providers and users,
  • improve website functionality,
  • monitor usage and security,
  • comply with legal obligations,
  • and develop future services.

We may also use aggregated or de-identified information for
analytics, reporting or business development purposes.

3. Provider Listings and Verification

Providers listed within the Directory consent to WellFemme:

  • reviewing and verifying relevant professional information where
    reasonably practicable,
  • publishing approved listing information,
  • editing content for formatting, consistency or clarity,
  • and promoting Directory services through WellFemme platforms.

While WellFemme undertakes reasonable efforts to verify provider
credentials and experience, provider information may change over
time, and users should independently confirm matters relevant to
their care where appropriate.

4. Disclosure of Information

We may disclose personal information:

  • to website hosting, IT or administrative service providers,
  • to booking or payment processing systems,
  • where required by law,
  • to regulatory authorities where necessary,
  • or as otherwise permitted under Australian privacy legislation.

We do not sell personal information to third parties.

5. Cookies and Analytics

The Directory may use:

  • cookies,
  • analytics services,
  • tracking technologies,
  • and similar tools to improve website performance and user
    experience.

Users may adjust browser settings to limit cookies, although some
website functions may be affected.

6. Third Party Websites

The Directory may contain links to third-party websites, booking
systems or provider services.

WellFemme is not responsible for the privacy practices or content of
external websites.

Users should review third-party privacy policies separately.

7. Data Security

WellFemme takes reasonable steps to protect personal information
from:

  • misuse,
  • loss,
  • unauthorised access,
  • interference,
  • modification,
  • or disclosure.

However, no online platform can guarantee absolute security.

8. Access and Correction

Individuals may request access to or correction of their personal
information by contacting WellFemme.

Reasonable identity verification may be required before information
is released or amended.

9. Future Commercial Features

The Directory may evolve to include:

  • featured provider listings,
  • sponsored content,
  • advertising,
  • referral arrangements,
  • integrated booking systems,
  • or other commercial features.

WellFemme may update This Privacy Policy may be updated to reflect
future functionality.

10. Changes to this Privacy Policy

WellFemme may update this Privacy Policy from time to time.

Updated versions will be published on the WellFemme website.

11. Contact Us

For privacy enquiries, corrections or concerns, please contact: